Guarantee/Return Policy

    Due to our extremely low pricing  Timeless Corals only offers a DOA policy on all corals. 

    • Return policy 

      • There will be no cash refunds on dead or restocked live stock. 
      • Picture of deceased animal is required within the first two hours of arrival in order to apply credit to your account. Please reach out to Timelesscorals@gmail.com
      • We do not offer refunds on livestock only credit through our guarantee.
      • We do not refund or credit any shipping costs.
      • Any order cancellations will be credited for 1 year 
      • Livestock credit cannot be used for shipping.
      • Packs & discounted corals get either replacements or credit for amount paid, not items original price.